Verification Center documents and payment Under Review through September

I have submitted my documents to Verification Center several times in September and it's still Under Review (last submission on 17th September 2020).

How long does it take to get this approved and get my payment? Please let me know, thanks. If there is a problem with the documents, can somebody please state what exactly is needed?

I live in France so my utility bills and housing documents are in French. I am also living C/O in a friend's apartment, so the rental contract I submitted is in her name, but my cellphone bill clearly states the address.

Customer name : Pranidhi Tara Tuladhar
Customer ID 25317645
Email : pranidhi@gmail.com